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Privacy Policy for Your Jiwaji Game Account

This page sets out what we collect when you open an account and fund it through bKash, Nagad or Rocket, how that data moves through our systems, and what say you have over it.

Data CollectionPayment RecordsAccount AccessYour Rights
Jiwaji Game Privacy Policy for Your Jiwaji Game Account
HOW WE PROTECT YOUR DATA

Account Security and Data Retention Practices

Handling your money and your personal details carefully is part of running the account wallet properly. Here's how we split payment data from gameplay data, what cookies do on our end, and how you can ask us to change what's on file.

Payment Data Handling

Deposit and withdrawal details from bKash, Nagad and Rocket are stored separately from your gameplay history, so a support agent checking a payment query never needs to open your full session log.

Session Cookies

We use cookies to keep you signed in and to remember your last payment chip, whether that's bKash, Nagad or Rocket, so you don't retype wallet details every time you open the lobby.

Account Access Security

Logging in from a new device triggers an extra check against your registered mobile number before any withdrawal request tied to your bKash, Nagad or Rocket wallet is processed.

Requesting Changes To Your Data

You can ask us to review, correct or delete personal information we hold, and we'll respond through the same support channel you used to open your account in the first place.

POLICY CONTACT PATHS

Reach Us About Your Privacy Data

If you want clarity on what we hold, how to fix it, or how to close your account, these are the paths that get you to the right desk without delay or guesswork on your part.

Privacy Questions Write to our support desk if you want to know exactly what account or payment data we hold on you — include your registered mobile number so we can locate your bKash, Nagad or Rocket-linked profile quickly.
Data Correction Requests If your wallet number, name or device details on file are wrong, tell us through the same support channel and we'll update your account record once we've verified it's really you asking.
Account Closure & Data Removal Ask us to close your account and we'll walk you through what happens to your stored transaction history, including records tied to bKash, Nagad or Rocket deposits, before anything is removed.

Your Privacy Questions, Answered Directly

These are the questions we get most often about how Jiwaji Game handles account and payment data, written the way you'd actually ask them at the support desk.

We collect your account details, device and login information, and transaction records from bKash, Nagad or Rocket when you deposit or withdraw, so we can confirm payments and support your account.

We share wallet references only with the payment processor needed to confirm a transaction; we don't pass your bKash or Nagad number to outside marketers or unrelated third parties.

Yes, write to our support desk with your registered mobile number and we'll tell you what account, device and payment data is linked to your profile.

We keep transaction records for as long as reasonably needed to resolve payment disputes and meet basic accounting checks, then review them for removal as our retention practice allows.

Availability depends on your local law and eligible region; if regulation limits what we can offer where you are, that will affect account access and the data we can process.

Contact our support channel and ask for account closure with data removal; we'll verify it's you, then walk you through what happens to your stored records.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.