How We Handle Your Account Data
When you open an account with Jiwaji Game and fund it through bKash, Nagad or Rocket, we collect the details needed to confirm that transaction — your wallet number, the amount sent, the confirmation reference your provider generates, and the device you used to log in.
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We use this to match your deposit to your account, release withdrawals back to the same wallet, and check that one person isn't running duplicate accounts under different names. Game session data — the tables and slot rounds you play, including titles from studios such as
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Pragmatic Play and Evolution — is logged separately from your payment records, so support staff can review a dispute without pulling your full financial history. We keep transaction records for as long as reasonably needed to resolve payment queries and meet basic accounting checks; we don't
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sell your wallet number or phone number to outside marketers. Cookies on our site keep you logged in between visits and remember your preferred payment chip so you're not re-entering bKash or Nagad details every session. Because rules on data and gaming can differ by region,
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what we're allowed to collect, how long we hold it, and whether our service is available to you at all depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.